Extra Care is the oldest domiciliary care charity in Northern Ireland, and as such, we have high standards to maintain. Our vision is to be the leading provider of, and champion for, innovative, high quality, cost effective and flexible services.”
That’s why we invest in training our staff to a level that guarantees rigour – ensuring that, the quality of care is of a high standard but will also ensure that by the time our new Care Workers go out into the community, they are prepared to deal with any challenge which might come their way.
During each recruitment campaign people are interviewed to ensure that their values align with those of Extra Care. After this, new employees receive a comprehensive introduction in line with NISCC and RQIA standards including: principles of care, Policies and Procedures related to care, infection control, food hygiene, health and safety, fire safety, moving and handling, personal care, medication, safeguarding of children and adults at risk, first aid and common conditions.
One of our newest recruits, Joanne* – who has been with Extra Care for 3 weeks now – spoke to us about the level of care and attention she received on her training course. She said, “The three day course allowed me to prepare for what I was going into. It allowed me to know exactly what to do in specific situations and the correct way to do it.”
“The equipment training was especially helpful. After I was taught how to use it, I felt confident without having to bother my colleagues with questions and problems. It also allowed me to enjoy my work without getting too confused about what I was doing.”
Asked about what motivated her to join Extra Care, Joanne said, “I was brought up around caring and when my mum, who has worked with Extra Care, mentioned it to me I decided to apply. I am so happy I did.”
Extra Care is a charity and a family, and we want to facilitate our Care Workers with as many tools at their disposal as we can. To find out more about training and current vacancies, visit HERE
*At the Care Worker’s request, Joanne is not her real name